How To Configure Call Forwarding Rules

Created by Iosif-Sebastian Man, Modified on Mon, 17 Mar at 2:36 PM by Iosif-Sebastian Man

1. Access the SIP Trunks Menu

  1. Log in to your Telxi account.

  2. On the left-hand menu, click on "SIP trunks":

2. Select the SIP Trunk

  1. Choose the SIP trunk you want to configure.

  2. Click on the "Call forwarding" tab at the top:



3. Enable Call Forwarding

  1. Toggle the "Call forwarding" switch to enable it.

  2. Choose one of the available call forwarding options:

    • Follow-me: allows users to define multiple destinations for call forwarding, each of which is active in its own time period. Users can also specify that multiple numbers be tried one after another, or that they all ring at the same time, or that they are tried, percentage-wise, depending on the total number of incoming calls.

    • Advanced forwarding: provides extra options for the follow-me mode. Users can select the SIP proxy to which Telxi routes their calls.

    • Forward to SIP URI: allows end user to enter a forwarding destination as a phone number and an IP address in the format CLD@IP or CLD@domain. Telxi round-robins through DNS SRV records if they are configured for the specific domain. This mode is useful for when calls are forwarded to an external SIP proxy.

    • Simple forwarding: forwards all calls, unconditionally, to a single phone number pre-defined by the user.


4. Configure Forwarding Rules

4.1 Follow-me

  1. In the "Rule order" dropdown, select how forwarding rules should be applied.

  2. Click "Add new rule" to set up specific forwarding conditions:



‼️After configuring the rules, click the "Save" button at the bottom right. 


4.2 Advanced forwarding

  1. In the "Rule order" dropdown, select how forwarding rules should be applied.

  2. Click "Add new rule" to set up specific forwarding conditions:


‼️After configuring the rules, click the "Save" button at the bottom right. 


4.3 Forward to SIP URI

  1. In the "Rule order" dropdown, select how forwarding rules should be applied.



‼️After configuring the rules, click the "Save" button at the bottom right. 


4.4 Simple forwarding

  1. In the "Rule order" dropdown, select how forwarding rules should be applied.



‼️After configuring the rules, click the "Save" button at the bottom right.







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